| 7710 18th
Ave NW Seattle,WA 98117 (206) 604-2365 john @ brainymonkey.com |
| OBJECTIVE | |||
| Seeking general management enabling experience. Strong interest in exposure to functional management, marketing, strategy, business development, and P&L responsibilities. | |||
| EXPERIENCE | |||
| RealNetworks, Inc., Seattle, WA. June 2000 - Present | |||
| 2004 Q4+ | Lead Program Manager,
Mobile
Consumer Services
Lead integration processes with music divisions of acquired companies WiderThan & Sony Net Services. Analyzed carrier & OEM business opportunities for entertainment & music services Designed & Prototyped Mobile Rhapsody client application & supportive services. Designed & Planned next-generation music service with major US carrier & partners. Directed technology roadmap for development team Authored RFP Responses for Vodafone & Cingular, won Cingular Video contract Launched & Operated Rhapsody Radio (Streaming radio service on Sprint) Operated Real - rTV (Subscription entertainment service on Sprint, slideshow & audio in Java app). Pre-installed on Sprint phones. Operated Rhapsody 411 (Free WAP music info service, on Sprint WAP deck) Companies worked with: AT&T/Cingular, Sprint, Verizon, Tmobile, Alltel, Rogers, TelMex, Vodafone. Nokia, Samsung, LG, Sony Ericsson. Adobe, Qualcomm, IDEO, Punchcut, Quality Partners. Best Buy. PacketVideo. | ||
| 2002 Q3+ | Program Manager, Software
Products Established and managed co-development activities with onsite resources and remote Nokia site resources for RealPlayer on multiple of Nokia's Symbian OS based Series 60 platform versions. Ran weekly project management conference calls. Organized and optimized offshore development activities. Authored and maintained project documentation including feature and requirements specifications, schedules, designs, project plans, resource inventories, and overviews. Educated growing mobile team. Executed post-mortems and implemented solutions. Coordinated cross-team designs for next generation Helix platform features. Managed end-of-life process & ownership handoff to development partner. Acted as technical liaison for 3rd party companies such as Cingular, AT&T, Panasonic, Samsung, Sendo, and Siemens with streaming media related issues. Shipped & Announced products: RealOne Player (Engine) for Nokia 6600, 6620, 7610, 7700, 9500, Panasonic X700, Samsung SGH-D710. (Series 60 v2.0, v2.1. Series 80 v1.0. Series 90 v1.0.) | ||
| 2001 Q1+ | Program Manager, Embedded client
development Managed day-to-day project requirements and tasks for RealPlayer release on Nokia Communicator companion CDs, web release for Series 60 0.9, and Nokia's iterative two week cycle for Series 60 1.2. Communicated status and triaged issues with Nokia multimedia teams in Finland and Dallas. Overcame platform defect obstacles. Reworked team processes to address concerns/conflict. Eliminated majority of weekend work through planning and goal setting. Collected, built, and tested localization to 16 languages. Specified and negotiated comprehensive user interface specification for RealPlayer Series 60 v1.2 in Nokia document format. Participated in cross platform decision making. Guided technology development to address mobile specific environment challenges (client side congestion control, CPU optimizations, memory use reduction, client robustness, telephony interactions, network tuning, deployment configurability). Oversaw dash to win Vodafone business with 3GPP compliant demo. Achieved first RealPlayer product to be burned into device ROM. Shipping & Announced Products: RealPlayer/RealOne Player for Nokia 9210, 9210i, 9290, 7650, 3650, 3620, N-Gage, Siemens SX-1, Sendo X. (92XX Communicator, Series 60 v0.9, v1.1, v1.2) | ||
| 2000 Q4+ | Program Manager, Consumer Appliances -
Wireless Deployed trial telecasting (in-network stream transcode to standard phone line audio) service to 1000 users. Coordinated product and infrastructure progression to release quality with 3rd party integrator. Conversed with content owners to secure broadcast rights for service. Managed onsite testing, database design, and data collection/analysis. Worked with research company to analyze results. | ||
| 2000 Q2+ | Program Manager, Consumer
Appliances Researched and specified out-of-box experience for home entertainment set top box jukebox platform (later brought to market as HP de100c iDec). Maintained communication with 70+ company list of inquiries for media support on embedded platforms and non-PC devices. Initiated business data collection and preliminary technical discussion, coordinated conference calls, and reported status. | ||
| Editorial Intern, RealNetworks, Inc., Seattle, WA.
Summer 1999 Harvested publicly available streaming content for use within RealNetworks RealGuide's Entertainment category. Scheduled LiveConcerts.com weekly concert broadcasts. Trained new hires in site tools and editorial responsibilities. | |||
| Music Services Intern, RealNetworks, Inc.,
Seattle, WA.
Summer 1998 Designed, implemented, and operated a website associated to a music service as Program Manager of rsradio.com. Developed an organizational system for the company media library along with associated budgeting. Maintained audio streams remotely on Linux and Sun systems. Tested and troubleshot beta software. Supported company users by telephone. Gave weekly progress reports and presentations. | |||
| Audio Library Technician, Bates College. Lewiston,
ME.
Fall 1997 - Spring 2000 Active counter-helper in audio department of Ladd Library. Duties included maintaining all audio equipment, retrieving cataloged audio and video media for patrons, and opening the department on weekends. | |||
| Senior Helpdesk Assistant, Bates College. Lewiston,
ME. Fall 1998 - Spring 2000
Served as first tier support for software, internet, hardware, network, and file recovery after hours and weekends. Delegated repair tasks to Technical Assistant, communicating by way of radio and pager in order to provide fast response repairs for on-campus students. Point of Contact for all repair, AV, and loaner pool requests. Entered call data into support system. | |||
| Research Assistant, A.S.T.H.M.A. Inc., Seattle, WA.
Summer 1995, Summer 1996. Assisted doctors and study director in asthma and allergy research. Designed and implemented projects to promote efficiency. Answered phones. Recruited patients. | |||
| EDUCATION | |||
| Bates College Lewiston, ME B.A., Economics, May 2000 B.A., Music, May 2000 Honors: Dean's list 4 years, Graduated cum laude. | |||
| The Lakeside High
School Seattle, WA Honors: National Merit Scholar, AP Scholar with Honors | |||
| Development & Learning @ RealNetworks:
Seattle, WA Leadership: LE@RN (3 year Leadership Excellence At RealNetworks program, in year 2) Management: Introduction to Management, Managing for High Performance, Coaching Essentials, Situational Leadership II Project: Project Management (Cadence), Executive Briefing For Project Management (Cadence), Winning Negotiations, Negotiations Strategies, Effective Meetings General: Interpersonal Communications, Effective E-mail Writing, Interviewing Skills, Powerpoint, Time Management, "Why Biz People Speak Like Idiots" | |||
| University of Washington Business School Seattle, WA RealNetworks Finance for Non-Financial Executives | |||
| SOFTWARE | |||
| Programming experience (basic): HTML, Perl, MySQL, C++, Visual Basic 4.0, TSP, SED/AWK, SMIL | |||
| Application
experience: Productivity: Microsoft Excel, Powerpoint, Word, Access. UltraEdit, Netscape Calendar, CorporateTime, Adobe Acrobat, Adobe Distiller, Eudora, OpenWebmail, SpamAssassin, Internet Explorer, Netscape, Mozilla, Opera, WinZIP, tar, PGP, Visio Multimedia: RealPlayer, Windows Media Player, QuickTime, DivX Player, WinAmp, PacketVideo Player, RealProducer, StudioVision, Soundhack, SoundForge, CoolEdit, MAX Networking: telnet, ftp, ssh, scp, WS_FTP, WinSCP, PuTTY, TeraTerm, wget, apache | |||
| Platform experience: Windows XP,2000,NT4.0,ME,98SE,95,3.1, UNIX/Linux, Nokia Series 40/60/80/90, PocketPC, PalmOS, MacOS, MSDOS | |||
| PERSONAL SKILLS | |||
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| ACTIVITIES | |||
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